In Store Services Basic Diagnostics  $50 This covers diagnosing of basic hardware problems. It does not include repairing the problem but will provide a diagnosis and cost to fix the problem then you can decide what to do.  Complete Diagnostics and Service $149* This includes checking the hardware, removing viruses and unwanted applications up to and including reinstalling a windows operating system and installing anti-virus software and basic applications *Note that this does not include backing up data or applications and does not include any parts. For software reinstall/repair you must provide the valid licensed software necessary or the cost will be considerably more. Remote support & troubleshooting & installations $90/hour   Got a problem with software we can look at you computer remotely and solve many problems over the internet as long as you have a working high speed connection $90/ hour $30 minimum. We can also install software or even setup complete networks without ever visting your site. We can also maintain your systems on an ongoing basis.   Remote virus/spyware and malware  removal $149    We can remove the offending software and cleanup your system for just $149 if we can't do it remotely you can bring it to the store and we will do it there at no extra charge. You never pay more than $149 as long as you don't need additional services like data backup or recovery.   Remote Tuneup  $49    We will clean out built up temp file,  remove old unnecessary startup items and software, optimize the hard drive, registry and windows settings without ever leaving your chair.

BACKUP SERVICES  IN STORE BACKUP ON YOUR USB DRIVE     $79  ON SITE BACKUP ON YOUR USB DRIVE        $149 ADD  BACKUP MEDIA USB 160GB DRIVE    $99 USB  250GB DRIVE   $115 USB  500GB DRIVE   $129 USB  1TB DRIVE    $169 USB FLASH DRIVE 4GB $30 USB FLASH DRIVE 8GB $40 BACKUP TO DVD OR CDRW AVAILABLE IN STORE ONLY $79 PER HOUR INCLUDES MEDIA

DATA RECOVERY If your files are not readable in windows or have been deleted we may be able to recover them. We cannot recover data from a drive that has physical problems. If we determine that is the case there is not charge. Hard drive recovery  $99/ hour with a minimum charge of $50 even if unsuccessful in getting the data. Not all situations are recoverable! OTHER SERVICES  $90 / HOUR ON SITE 1.5 HOUR MINIMUM $79 / HOUR IN STORE ONE ON ONE PERSONAL TRAINING $49/HOUR LCD Screens replaces starting at $150